Civic (@civickey): AI agents already write 25% of Google's code and Bank of America's Erica has handled 2 billion+ interactions with 98% resolved in under 44 seconds.
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AI agents already write 25% of Google's code and Bank of America's Erica has handled 2 billion+ interactions with 98% resolved in under 44 seconds. The shift from "AI assistance" to "agentic AI" is happening now. But here's what most miss: → Assistance = reactive (you ask, it responds) → Agentic = proactive (it plans, executes, learns) The difference? Agents pursue goals with minimal oversight. That's powerful – and risky without proper identity controls.